Open Match Participation Guidelines
Rules & Guides

Any client, whether a member or not, is eligible to join an open match as long as their skill level falls within the range defined for the match.

Reservation and Payment:
All reservations for open matches must be paid at the time of booking.
In the event of a match cancellation, vouchers used for payment will be returned, and any money paid will be refunded in the form of club balance for future bookings.

Match Attendance:
Open matches are automatically cancelled one hour prior to the scheduled start time if they do not have a minimum of four players by that time.
Players are expected to arrive on time for their scheduled match.
The access code required to open the door will be active 15 minutes prior to the start of the booking.

Cancellations and Penalties:
Open Match that does not have a minimum of four registered players within 24 hours before the scheduled start time will be automatically canceled. This change ensures that all players have a fair opportunity to enjoy competitive matches and maximizes court availability.
For matches created within 6 hours of the start time that are not completed, the individual who initiated the game will be responsible for the court reservation fee.

Conduct and Sportsmanship:
Good sportsmanship, fair play, and respectful behavior are of utmost importance during open matches.
Disrespectful behavior or failure to adhere to court etiquette may result in penalties, such as a temporary suspension from booking, the duration of which will depend on the severity and frequency of the violation.

Unauthorized Participation:
If it is discovered that a member has booked a spot in a match and allowed another individual to play without the knowledge of club management, the member will be charged the regular fee for the spot.

Club Management Authority:
Club management reserves the right to implement new rules and make decisions in the best interest of the club, ensuring a positive experience for all clients and maintaining a healthy community.
Please note that these guidelines are subject to periodic review and updates by club management. Any changes or modifications will be communicated to all members and clients as necessary.

By participating in open matches, you agree to adhere to these guidelines and contribute to a positive and enjoyable environment for all players.

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